Terms and Conditions – Tapwala

This document is an electronic record under the Information Technology Act, 2000 and the applicable rules thereunder, including amended provisions related to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates publishing terms of use, privacy policy, and rules and regulations for the use of the website https://tapwala.com (hereinafter referred to as the “Platform”), including any related mobile site or application.

The Platform is owned and operated by Suprix Tapwala Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at Plot no. 53, Modern Colony, Near ITI, Workshop Road, Yamunanagar – 135001 (referred to herein as “Platform Owner”, “we”, “us”, or “our”).

By accessing or using our Platform and services, you agree to abide by the following Terms and Conditions (“Terms of Use”), as well as any applicable policies referenced herein. These Terms govern your relationship with us and your usage of the Platform, including any purchase or transaction made through it. If you do not agree to these Terms, please refrain from using the Platform.


User Agreement

For the purposes of these Terms of Use, the terms “you”, “your”, or “user” refer to any individual or entity who accesses or uses the Platform.

By accessing, browsing, or using the Platform in any way, you accept and agree to these Terms and Conditions. Please read them carefully before proceeding.


General Terms

  • You agree to provide accurate and complete information during registration and transactions and are responsible for all activity under your account.

  • The content, layout, design, and all materials on the Platform are proprietary to Tapwala. You may not reproduce or misuse any content without explicit written permission.

  • The Platform and Services are provided “as is” and we do not make any warranties or guarantees regarding accuracy, performance, or suitability. We are not liable for any inaccuracies to the maximum extent permitted by law.

  • You agree to use the Platform only for lawful purposes and not engage in any illegal or prohibited activities as per Indian laws.

  • Any attempt to misuse or gain unauthorized access to the Platform may result in legal action.


Pricing and Transactions

  • By initiating a transaction, you enter into a legally binding contract with Tapwala.

  • You agree to pay applicable charges for any product or service you purchase from the Platform.

  • If you access third-party links from our website, note that you will be subject to their respective terms and policies. We are not responsible for their content or practices.


Limitation of Liability

Tapwala shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the Platform.


Indemnification

You agree to indemnify and hold harmless Tapwala, its directors, employees, partners, and affiliates from any losses, claims, damages, penalties, or legal costs arising from your use of the Platform or violation of any of the Terms or applicable laws.


Force Majeure

We are not liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, cyberattacks, strikes, or governmental restrictions.


Governing Law & Jurisdiction

These Terms shall be governed by and interpreted under the laws of India. All disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi and New Delhi.


Modifications

Tapwala reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed of any changes.


Contact Information

For questions, feedback, or concerns regarding these Terms, please contact:

Suprix Tapwala Private Limited
📍 Plot no. 53, Modern Colony, Near ITI, Workshop Road, Yamunanagar – 135001
📧 Email: enquiry@tapwala.com
📞 Phone: +91-9991971576

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